Help with smells and stains

1st January 2017


If you have animals in the house you’ll know that accidents happen. Here's our advice on how to keep the home looking clean and smelling fresh.


Carpets and upholstery

  • Soak up as much of the urine as possible
  • Rinse the "accident zone" thoroughly with clean, cool water
  • Use a high-quality pet odor neutralizer once the area is clean
  • Use carpet stain remover if the area still looks stained after it's completely dry
  • Avoid cleaning chemicals such as ammonia or vinegar. These chemical odours may encourage your pet to reinforce the urine scent mark in the same area.
  • Biological cleaners will help to break down the bacteria causing smells


Go biological

Use biological washing powders or tablets in your washing machine. Clothes and bedding can be presoaked in these detergents as well to allow the enzymes to work on the bacteria for longer. By removing bacteria you’ll remove the source of unpleasant pet odours.


Paint and wood damage

If the wood on your furniture or floor is discoloured, the varnish or paint may have reacted to the acidic urine. You’ll need to remove and replace a layer of varnish or paint.

Washable enamel paints and some washable wallpaper may respond favorably to enzymatic cleaners.


Preventing future incidents

Once the area is clean, make it unattractive or out of bounds to your pet. As long as your pet can smell their personal scent, they will continue to return to the "accident zone."



If you are trying to encourage your pet to not soil inside the house, only use positive reinforcement.

The re-training period may take a week or more. Remember, it took time to build the bad habit, and it will take time to replace that habit with a new, more acceptable behavior.


Vet checks

If your pet continues to urinate or defecate around the house, let one of our vets at Bollington Veterinary Centre have a look. There are some medical problems that we should consider. We are also very experienced at helping pet owners with all sorts of inappropriate behaviours.