When we need to allow others to use your data

11th May 2018

We understand your data is confidential and very important to you, and your pets. We will look after the data we hold on you very carefully but there are circumstances where we may pass on very limited information to other business. This is to provide you with functions such as your booster reminders, these newsletters, or invoices. If we do then it is passed to them on the understanding that they too will keep the data safe and use it just for the role specified in our agreement with them.

In case of emergency, for example were the practice to suffer a fire or a major electrical failure, we do not want to lose your pets records and so a backup of all our clinical notes will be made periodically and stored off site. Again, great care is taken in the process and is on the same understanding that they will keep the data safe.